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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gena Cain

March 20, 2025

5  out of  5
rating by Gena Cain
"Jake has been truly professional and very dedicated as a State Farm agent. His thoughtfulness and kindness generates a positive impact on my day. Jake seems very passionate and eager to assist and y’all should be super happy to have him as part of the State Farm family. - Gena"
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Franciskito Rodriguez

March 20, 2025

5  out of  5
rating by Franciskito Rodriguez
"Muy lindo lugar y la manager tanto la traductora son geniales y muy atentos y disponibles"
We responded:
"¡Muchas gracias por sus comentarios! Nos alegra mucho que todos hayan estado atentos a sus necesidades de seguro. ¡Nos vemos pronto! -Brittney y equipo"
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Shalece Shumway

March 14, 2025

5  out of  5
rating by Shalece Shumway
"Love this office they are always so helpful and friendly!"
We responded:
"Thank you for your kind words about our office! We are happy to hear you find everyone friendly and helpful! -Brittney and Team"
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Muserref Deniz

March 4, 2025

5  out of  5
rating by Muserref Deniz
"Joshua is one of the best agents. He helped me a lot during the process from my accident till end. He also responds all the questions in a day."
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Joshua was able to provide you with exceptional support throughout your claims process. His commitment to timely responses and dedication to helping clients is truly commendable. We appreciate you taking a few minutes out of your day to leave a review for him. -Brittney and Team"
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Liz Moo

February 27, 2025

5  out of  5
rating by Liz Moo
"Lea Moo is all around so helpful. She is speedy and gets the job done. Thank you for helping me."
We responded:
"Thank you for the review! We will pass on your kinds words to Lea regarding her helpfulness and ability to do the job quickly. -Brittney and Team"
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Rebecca Herrera

February 27, 2025

5  out of  5
rating by Rebecca Herrera
"I recently bundled my home and vehicle insurance with Brittney Melon state Farm Insurance in Moa. After they reach out to me and sent a quote I realized I would be saving around $100.00 a month. Switching over was quick and easy thanks to their great customer service."
We responded:
"Thank you for sharing your positive experience with Brittney Melton State Farm Insurance in Moab! It’s fantastic to hear that bundling your home and vehicle insurance not only resulted in significant savings of around $100 a month but also that the process was quick and easy. Great customer service can make a big difference, and it sounds like we provided you with just that. Your review will surely help others who are considering switching their insurance! Thank you! -Brittney and Team"
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D S

February 27, 2025

5  out of  5
rating by D S
"Easiest transfer of a policy ever. Blake was extremely efficient, fast and easy."
We responded:
"Thank you for your feedback! We're thrilled to hear that your policy transfer was easy. Blake's efficiency and speed truly make a difference, and we’re glad she could provide you with such a smooth process. Your positive experience is greatly appreciated and will help others feel confident in choosing us for their insurance needs! Thank you! -Brittney and Team"
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Charielle Basso

February 26, 2025

5  out of  5
rating by Charielle Basso
"Jenn was extremely helpful when I went into the office. I had just moved and need help switching agents, cancelling some old policies, and updating my current one. She went above and beyond to make sure we got updated and completely taken care of. I highly recommend!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Jenn provided you with such exceptional service during your visit to the office. It’s great to know that she was able to assist you with switching agents, cancelling old policies, and updating your current one efficiently. Going above and beyond is what we strive for, and your recommendation means a lot to us. We appreciate your trust in our team and look forward to assisting you in the future! -Brittney and Team"
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Scott Davis

February 26, 2025

5  out of  5
rating by Scott Davis
"Very nice and professional"
We responded:
"Thank you so much for your review, Scott! We are happy to hear everyone was nice and professional. -Brittney and Team"
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Chance Fisher

February 12, 2025

5  out of  5
rating by Chance Fisher
"I worked with Josh Walker over at State Farm. I greatly appreciated him making this process painless for me on my end with transferring into a new Home Owners Insurance plan . His communication has helped me alot and gave me alot of new understanding on how the whole process works with that. Thanks for taking care of me."
We responded:
"Hi Chance, thank you so much for taking the time to share your positive experience with Josh! We're thrilled to hear that he made your transition to a new Homeowners Insurance plan so smooth and hassle-free. Effective communication is key in navigating insurance processes, and it’s wonderful to know that Josh was able to provide you with the clarity and understanding you needed. Your appreciation means a lot to us, and we are glad to have him on our team. -Brittney and Team"
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Fidel Salazar

February 6, 2025

5  out of  5
rating by Fidel Salazar
"Aprecio la atención de las señoritas Michelle y Lea son buenas personas atiende bien a los clientes y muy amables gracias"
We responded:
"Thank you so much for your review! We're thrilled to hear that Michelle and Lea made your experience enjoyable. We truly value our team and their commitment to excellent service. We look forward to welcoming you back soon! -Brittney and Team"
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Eliya

February 1, 2025

5  out of  5
rating by Eliya
"Blake is a font of knowledge and care. She is always chipper, going out of her way to assist us & get us the coverage we need through constantly changing situations. Thanks for all your help, Blake!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Blake has made such a positive impact on your experience. Her dedication and cheerful attitude truly shine through, and it’s wonderful to know that she has been able to assist you in navigating your ever-changing situations. We’re lucky to have her on our team! Your appreciation will surely motivate her to continue providing excellent support. Thanks again for sharing your thoughts! -Brittney and Team"
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Jeroldene Bailey

January 30, 2025

5  out of  5
rating by Jeroldene Bailey
"I have heard very good reviews about the State Farm staff in Moab from relatives and friends. I was not happy with my past insurance. So I gave them a call. I worked with Michelle. She was very informative and had all the answers to the questions I had. Within just a few days the process was completed. It was a very pleasant experience. I would recommend them to friends and relatives in the future. Thank you for making the process easy and not painful. Jeroldene"
We responded:
"Hi Jeroldene! Thank you so much for taking the time to share your positive experience with Michelle on our team at State Farm in Moab! We're thrilled to hear that you found our staff informative and that the process was smooth and efficient for you. Our goal is to make insurance as easy and stress-free as possible, and it’s wonderful to know we met that goal for you. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. Thank you once again for your kind words! -Brittney and Team"
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artemisia turiya

January 16, 2025

5  out of  5
rating by artemisia turiya
"These folks always take the time to work through the details of my policies with me. They have also made claims very easy."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that our team has been able to take the time to walk you through the details of your policies and make the claims process seamless for you. Your satisfaction is our priority, and we appreciate your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! -Brittney and Team"
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John Bordley

January 15, 2025

5  out of  5
rating by John Bordley
"Michelle was awesome. Great sense of humor, very on the ball, very patient . Explained everything perfectly. Kind of felt like family. I’m very impressed with the customer service. Very happy to be in business with Melton agency for my insurance coverage. 😁👍🏻"
We responded:
"Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Michelle provided you with exceptional service and made you feel like family. Her humor, patience, and thorough explanations truly reflect the values that we do our best to uphold here. Your satisfaction is our top priority, and we’re so glad to have you as part of our insurance community. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to continuing to serve your insurance needs! -Brittney and Team"
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Rickie Aldridge

January 7, 2025

5  out of  5
rating by Rickie Aldridge
"I am so grateful for Josh****** and Blake***** two of the best...Josh took care of helping us with certain things when it came to our insurance payments super friendly. Blake is fantastic to talk with and like Josh treats all with respect. Josh, Blake thank you so much. Brittany is very lucky to have you both."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Josh and Blake provided you with such excellent service. It's great to know that Josh was able to assist you with your insurance payments and that Blake made your conversations enjoyable. We truly appreciate your kind words and will be sure to share your compliments with them. We definitely know how lucky we are to them as part of our team! Thank you for choosing us, and we look forward to serving you again in the future! -Brittney and Team"
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Taneeka Mira

January 2, 2025

5  out of  5
rating by Taneeka Mira
"Reach out to Jenn Hopkins if you are in the Moab area. Best customer service you will get!!"
We responded:
"Thank you for the review, Taneeka. Jenn appreciates your kind words about her customer service! -Brittney and Team"
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Rod Asay

December 18, 2024

5  out of  5
rating by Rod Asay
"Great people to work with! Very attentive to your needs!"
We responded:
"Thanks for the review, Rod! It's wonderful to hear that our team has been attentive and great to work with. Happy holidays to you and yours! -Brittney and Team"
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Michelle Griffith

December 18, 2024

5  out of  5
rating by Michelle Griffith
"Blake is awesome! Super easy policy start. Thanks!"
We responded:
"Thank you for the review, Michelle! We agree that Blake is awesome, and we are happy to hear you were able to get your insurance started easily! Thank you, Brittney and Team"
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Marcelo Mckee

December 6, 2024

5  out of  5
rating by Marcelo Mckee
"I got the pleasure of meeting Blake, that is your girl to go bro, she’s nice and has a lot of patience when it comes to get you options for home insurance."
We responded:
"Hi Marcelo, thank you for your review! We are pleased to hear that Blake was patient and nice in helping you get homeowners insurance. Thank you! -Brittney Melton and Team"
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Alexander Hulme

October 9, 2024

5  out of  5
rating by Alexander Hulme
"Called and sent a text. Blake got back to me when I suggested I’d be free and got me dialed with insurance immediately. Taught me how the pricing worked and explained some other things about my coverage. Big recommendation."
We responded:
"Hi there! I'm glad to hear that Blake was prompt and responsive when you reached out to her and was able to get you connected with insurance right away. Welcome to State Farm! -Brittney and Team"
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Tracie Carroll

August 21, 2024

5  out of  5
rating by Tracie Carroll
"Our daughter’s car got totaled 3 weeks before she was leaving for college. Blake went above and beyond to help us through the process and to make sure we were able to get her a new car before she left. We have worked with Blake on a lot of policies and she has always been so helpful and quick to respond."
We responded:
"Thank you for sharing your review about Blake's exceptional service during a challenging time. It's wonderful to hear that Blake went above and beyond to assist you in the process and ensure that your daughter could have a new car before leaving for college. It's also great to know that Blake has consistently been helpful and responsive in the past. We appreciate your continued trust in Blake and our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out! -Brittney and Team"
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Paulette Begay

August 19, 2024

5  out of  5
rating by Paulette Begay
"Blake and rest of the staff are the best, they are very friendly and helpful when it comes to my insurance questions.."
We responded:
"Hi Paulette, thank you so much for your kind words! It's truly wonderful to hear that you find our team to be friendly and helpful when it comes to answering your insurance questions. We strive to provide excellent customer service, and feedback like yours validates our efforts. We believe that building a strong relationship with our clients is crucial, and we're glad to know that you feel comfortable reaching out to us with any insurance-related inquiries. Our team is always here to assist you and ensure that you have a clear understanding of your coverage. Your positive review means a lot to us, and we're grateful for your continued trust in our services. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! -Brittney and Team"
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Dave Erley

July 24, 2024

1  out of  5
rating by Dave Erley
"Jenn is always so helpful taking care of my insurance needs."
We responded:
"Hi Dave, thank you for your review. We see you gave us one star, which means we were unable to assist with your insurance needs. We are happy to hear Jenn was helpful, but would like to understand the poor rating. Please reach out to our office if you would like to discuss. Thank you, Brittney and Team"
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Jerry Allgyer

July 17, 2024

5  out of  5
rating by Jerry Allgyer
"Blake is very helpful, knowledgeable, and responsive. Great customer service!"
We responded:
"Thank you for your review! We're thrilled to hear that you found Blake to be helpful, knowledgeable, and responsive. Our goal here is to provide the best possible experience and assist with insurance needs. Thank you for being a part of our insurance family! -Brittney and Team"